Shipping policy
✅ SHIPPING POLICY — IRONNEST SYSTEM
Shipping Policy
IRONNEST System products are primarily custom-built to customer measurements. Because of this, processing and shipping times differ from standard retail items.
Order Processing Time
Most orders are built to order.
Typical production time:
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Custom window covers: 5–12 business days
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Standard accessories (if available): 2–4 business days
Production begins after:
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measurements are confirmed
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order is paid or deposit received
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specifications are approved
Shipping Methods
We ship using major carriers such as:
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UPS
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FedEx
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USPS (smaller items only)
Carrier is selected based on package size, weight, and destination.
Tracking information is provided once the order ships.
Delivery Time (After Shipment)
Estimated transit times:
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Northeast / East Coast: 1–4 business days
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Midwest: 3–5 business days
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West Coast: 5–8 business days
These are carrier estimates — not guarantees.
Large or Heavy Items
Oversized or heavy frame systems may ship as:
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oversized parcels
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multi-package shipments
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special handling delivery
Additional handling time may apply.
Local Delivery & Installation (If Offered)
For customers within our service area, we may offer:
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local delivery
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scheduled installation
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measurement visits
These are arranged by appointment only.
Shipping Costs
Shipping costs are calculated at checkout or quoted based on:
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size
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weight
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destination
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packaging requirements
Custom freight quotes may be required for large orders.
Address Accuracy
Customers are responsible for providing a correct shipping address.
We are not responsible for delays or losses caused by incorrect or incomplete address information.
Damaged Shipments
If your package arrives damaged:
1️⃣ Take photos immediately
2️⃣ Keep all packaging
3️⃣ Contact us within 48 hours
4️⃣ Email: grzesiek.klis@gmail.com
Claims reported late may not be eligible for carrier coverage.
Shipping Delays
We are not responsible for delays caused by:
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carriers
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weather conditions
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holidays
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supply chain issues
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force majeure events
Contact
For shipping questions: